联系 我们
无论您对批发合作感兴趣、有产品问题或需要订单协助——我们随时为您服务。
需要即时协助?
在WhatsApp上与我们聊天获取即时支持
营业时间
屠妖节、农历新年和开斋节期间延长营业时间。查看WhatsApp了解当前时间。
位置
从柔佛运营,全国配送覆盖马来西亚所有州。
仅与注册代理共享确切仓库位置。联系我们安排参观或取货。
我们可以帮您什么?
客户联系我们的常见原因
代理申请
有兴趣成为批发代理?了解要求、利润率以及如何开始。
- • 代理要求
- • 定价结构
- • 地区可用性
- • 支持与培训
产品咨询
关于我们的产品、供应商、定价或批发最小订购量的问题。
- • 产品规格
- • 批量定价
- • 库存情况
- • 定制配套
订单与配送
协助下订单、跟踪货运、配送时间表或订单修改。
- • 下订单
- • 配送跟踪
- • 订单状态
- • 付款方式
常见问题
常见问题快速解答
What's the fastest way to get a response?
WhatsApp is the fastest. Messages are typically answered within 1-2 hours during business hours (Mon-Fri 9AM-6PM, Sat 10AM-4PM).
Do you accept walk-in customers?
Our warehouse operates on appointment basis for security and safety. Contact us via WhatsApp to schedule a visit or arrange pickup.
Can I visit the warehouse to see products?
Yes, registered agents and serious wholesale buyers can schedule warehouse visits. WhatsApp us at least 24 hours in advance to arrange.
Do you respond outside business hours?
Limited support on Saturdays (10AM-4PM). No support on Sundays except during peak festival seasons (Deepavali, CNY, Hari Raya).
How do I place a wholesale order?
Contact us via WhatsApp or phone with your requirements. Our team will provide quotation, confirm stock availability, and arrange delivery.
What information should I provide when contacting?
For faster service, provide: your name, location (state), inquiry type (agent/product/order), and any specific requirements or questions.
Do you offer support in multiple languages?
Yes. Our team can assist in English, Bahasa Malaysia, and Mandarin. Let us know your preferred language when contacting.
How long does email response take?
Email inquiries typically receive response within 24 hours during business days. For urgent matters, WhatsApp or phone call is recommended.